We, ORIENTEK, stand by our products and pleased to provide you with full 3 year serviceWarranty for
on all of our splicer otdr products.The warranty is only valid if purchased through an authorized
ORIENTEK distributor
Warranty Policy
1. We,ORIENTEK,do hereby warrant our accessories such as Battery, Cleaver,2)Thermal
Stripper, AC adapter, Screen, Heater, Carry Case which are included inthe standard
package of Fusion Splicer, OTDR products, be free from defects dueto defective materials
or workmanship for a period of 1 year from the date ofshipment.
During the warranty period, ORlENTEK will, at its option, repair or replace parts orproducts
that prove to be defective.
2. We, ORlENTEK, are responsible for freight charge (only sending after repair)2)In cases
caused by user's carelessness or after a period of 1 year from the date ofshipment, the
owner is responsible for freight (receiving and sending)theequipment and all related
customs, taxes, tariffs, insurance, etc.
During the warranty period, ORlENTEK will, at its option, repair or replace parts orproducts
that prove to be defective.
1. We, ORlENTEK, are responsible for freight charge (only sending after repair)
2. In cases caused by user's carelessness or after a period of l year from the date of2)shipment,
the owner is responsible for freight (receiving and sending)theequipment and all related
customs, taxes, tariffs, insurance, etc.
ORIENTEK will retun the equipment by the same method (i.e., Air or Ground) as theequipment was sent to
ORIENTEK.
All equipment returned for warranty repair must have a valid RMA number issuedprior to retuin and be
marked clearly on the return packaging.
Limitation of Warranty
1. The obligation for ORlENTEK under this warranty is limited to repair orreplacement of
defective parts, and the return shipment to the buyer of the repairedor replaced parts
or products.
2. The warranty does not cover any consumable parts such as Electrode, Blade.Cleaning Tapes,
The warranty does not cover damage caused by misuse or abuse;accident; the attachment of
any unauthorized accessory; alteration to the product;improper installation;
unauthorized repairs or modifications; improper use ofelectrical/power supply; loss
ofpower, dropped product;, malfunction or damage ofan operating part from failure to
provide manufacturer's recommendedmaintenance;transportation damage or
loss:theft:neglect:vandalism;orenvironmental conditions; or any other conditions
whatsoever that are beyond thecontrol of ORIENTEK.
The warranty does not apply to any product or parts thereof where the serial number ofproduct or any
parts has been altered, defaced, or removed. A fixed charge establishedfor each product will be imposed
for all equipment returned for warranty repair, whereORIENTEK cannot identify the cause of reported
failure.
Disclaimers and Exclusions
The warranty described hereinabove shall be IN LIEU of any other warranty, expressor implied. Except
as set out hereinabove, there are NO other warranties and any
statutory or implied warranty of MERCHANTABIITY or fitness for a particularpuipose is EXCLUDED from
this transaction and shall not apply.
The purchaser agrees that his sole and exclusive remedy against ORIENTEK shall be forthe repair or
replacement of defective parts as provided hereinabove.
The purchaser agrees that NO OTHER REMEDY (including, but not limited to,incidental or consequential
damages for lost profits, lost sales, injury to person orproperty, or any other incidental or
consequential loss) shall be available to him.
The sole purpose of the stipulated exclusive remedy provided for herein, shall be toprovide the
purchaser with repait and replacement of defective parts in the mannerprovided hereinabove.
The purchaser acknowledges that no oral-statements purporting to be warranties,representations,
or guarantees of any product from ORlENTEK have been made byORIENTEK or its dealer which in any way
expands, alters or modifies the terms of thewarranty set out herein. Any such statements do not
constitute warranties, shall not berelied on by the purchaser, and are not part of the contract of
sale. This writingconstitutes a complete and exclusive statement of the terms of any warranty,
express orimplied, of ORIENTEK.
There is NO WARRANTY for any defective part of ORIENTEK product which has beenremoved from its
original installation site or which arises from mishandling, neglect.fire, flood,
lightning,corrosive atmosphere, improper installation of the product,unauthorized modification of
the product, improper fuel supply to the product, or thefailure of the purchaser to properly install
the product as is set out in the installationinstructions.
End ofLife(EOL) Policy
For any product being planned for EOL, we, ORlENTEK, issue an End of Lifeannouncement before the
End of Sale (EOS) date. On the EOS date, the product isremoved from the price list and is no
longer available for purchase. The End of Lifeannouncement also includes the End of Support
(EOST) date, which is 10 years for Fusion splicer productsand 3 years for Cleaver after the EOS
date.
Support for discontinued products will be provided only to customers who havepurchased a
maintenance contract, or converted their new product warranty coverageto a maintenance contract
prior to the expiration of the standard warranty.
